Bloomberg Law posts about the new Digital Assistant ‘Fenni,’ at Fenwick & West.
“When Big Law attorneys want to check a billing rate, book a conference room, or find out which partners have a relationship with a certain client, they might ask their administrative staff, or run a search of the firm’s internal directory.
But at Fenwick & West, there’s another option. Lawyers can ask “Fenni,” a digital assistant built by the firm’s in-house tech lab.
Common questions put to Fenni are: What is my billing rate? Who are our contacts with our client? Can you book me two rooms at the law firm’s Mountain View campus for Thursday? When users ask a question with a confidential answer, Fenni emails them the response.”