Lance Odegard, director of National Technology for Thomson Reuters, writes for Thomson Reuters Forum Magazine about improving law firm efficiency:

“The technological innovations that enable law firms to improve their efficiency and lower costs to clients can’t be taken in a vacuum. Too often, firms seize onto the latest shiny tech trinket – only to be disappointed with how it’s utilized by firm lawyers (or not); how it’s integrated into the rest of the firm’s process management systems (or not).”

Read more here.
via PinHawk